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Channel: Emerald Group Publishing Limited: Reference Services Review: Table of Contents
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The library’s role in recruitment and retention

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Guest editorial

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Assessing state government financial transparency websites

AbstractPurpose– This study aims to examine the content of, and the extent to which, the 50 state governments make online spending data available to citizens. Additionally, it seeks to analyze the...

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Fugitive filing: ready reference technologies as cultural artifacts

AbstractPurpose– This paper seeks to position ready reference technologies as cultural artifacts that have meaning and value beyond pure functionality as a reference tool. The case study aims to assert...

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Preparing graduate students for graduate-level study and research

AbstractPurpose– This paper aims to describe a graduate level course in information research for thesis-based Master's degree students in the College of Agriculture, Food, and Environmental Sciences at...

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Faculty-librarian collaboration in improving information literacy of...

AbstractPurpose– This study aims to examine the instruction of basic information literacy (IL) skills taught to the socio-economically disadvantaged students in the Educational Opportunity Program...

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Evaluating reference data accuracy: a mixed methods study

AbstractPurpose– Reference data collection tools facilitate the collection of in-depth data about reference interactions. Since this information may influence decisions, library managers should examine...

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The American Community Survey: practical considerations for researchers

AbstractPurpose– This paper seeks to provide researchers and librarians with an overview of the US Census Bureau's American Community Survey (ACS), with a specific focus on practical issues that users...

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Libraries and student persistence at southern colleges and universities

AbstractPurpose– The aim of this paper is to determine whether or how academic libraries affect student achievement. Design/methodology/approach– The paper uses computation of Pearson's r coefficients...

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Library and university governance: partners in student success

AbstractPurpose– This paper's aim is to examine the value of library participation in institutional governance in the implementation of a comprehensive model for student success at a research...

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Staffing trends in college and university libraries

AbstractPurpose– The paper aims to discern, document, and analyze current staffing trends in college and university libraries. Design/methodology/approach– The author gathered information from the...

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Mind the gap: academic library outreach and EOP

AbstractPurpose– This article aims to describe the many ways academic library outreach practices are evolving through online formats. It underscores the implications of moving communications and...

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Bridging the information literacy gap: library participation in summer...

AbstractPurpose– With Complete College America and renewed interest in performance-based funding models for higher education, colleges are focused on improving retention, progression and graduation...

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Academic libraries, institutional missions, and new student recruitment: a...

AbstractPurpose– Academic institutions struggle to differentiate themselves in the eyes of prospective students. Schools use their institutional missions to communicate their unique purposes and goals...

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Recruiting parents, retaining families

AbstractPurpose– The purpose of this paper is to share St John Fisher College Library's marketing approach to recruiting and retention of parents within the higher education community....

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Academic library participation in recruitment and retention initiatives

AbstractPurpose– The purpose of this study is to determine the extent to which academic libraries participate in and assess initiatives to increase or maintain student enrollment levels at colleges and...

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Academic Libraries in the Age of MOOCs

AbstractPurpose - The article aims to report on the current development of MOOCs (Massive Open Online Courses); discuss their unique characteristics and benefits; and explore the challenges and...

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Copyright in light of ethics

AbstractPurpose - This article explores the relationship between copyright law and how an academic reference librarian could and should ethically comply with copyright when considering the Code of...

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Student Perceptions of Academic and Social Effects of Working in a University...

AbstractPurpose - This study explores the positive and negative effects of working in an academic library, as reported by college students. Design/methodology/approach - Through surveys and interviews,...

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Using student questions to direct information literacy workshops

AbstractPurpose - This article discusses an innovative, student-centered method for engaging students in one-shot information literacy workshops. By using student-generated questions to find out what...

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